Last Updated: May 18, 2025

 

Toasty Moments ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

2. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

a. Information You Provide Directly

• Contact details (name, email, phone number, shipping/billing address)
  
• Order and transaction details
  
• Account login credentials (if applicable)
  
• Customer service inquiries or reviews
  
  

b. Information Automatically Collected

We use cookies and tracking technologies to collect:

• IP address, browser type, device info
  
• Pages visited, time spent, cart contents
  
• Referral source (e.g., ad clicks, social media)
  
  

c. Information from Third Parties

We may receive information from service providers (e.g., Shopify, payment processors, advertising networks) to help us fulfill orders and personalize your experience

3. How We Use Your Information

We use your personal information for the following purposes:

• To fulfill and ship your orders
  
• To process payments and send order confirmations
  
• To communicate with you about your order or support requests
  
• To personalize your experience on our site
  
• To send marketing emails (if you opt in)
  
• To detect and prevent fraud or security issues
  
• To comply with applicable laws and regulations

  
  

4. Cookies and Consent Management

We use cookies and similar tracking technologies to operate our website, enhance your browsing experience, and deliver personalized content and advertising.

We use Consentmo, a third-party consent management platform, to comply with U.S. state privacy laws. You can manage your privacy preferences—including opting out of the sale or sharing of your personal information. Visit 👉 Do Not Sell or Share My Info  

Click the link to learn about our 👉 Cookie Policy.

5. Sharing and Disclosure of Personal Information

We do not sell your personal information for monetary gain. However, we may share data as described below:

• With Service Providers: Including Shopify, payment processors, email platforms, and fulfillment centers that help operate our business.
• For Advertising and Analytics: We may share limited data (like browsing behavior) with platforms like Google and Meta (Facebook/Instagram) to provide personalized ads. This may be considered a “sale” or “sharing” under certain U.S. privacy laws.
• For Legal or Business Purposes: To comply with legal obligations, enforce our terms, or in the event of a business transfer or sale.
  

 

6. U.S. State Privacy Rights (California, Virginia, Colorado, etc.)

If you are a resident of certain U.S. states, including California, Virginia, Colorado, Connecticut, or Utah, you may have the following rights:

• Right to Know what personal information we collect and how we use it
  
• Right to Access your personal data
  
• Right to Delete your data
  
• Right to Correct inaccurate information
  
• Right to Opt-Out of the sale or sharing of personal information
  
• Right to Limit Use of Sensitive Personal Information (if applicable)
  
  

To exercise these rights, visit our 👉Privacy Preferences Page or email us at support@toastymoments.com.

We also honor Global Privacy Control (GPC) signals where required.

7. User-Generated Content

If you post reviews or other content, it may be publicly visible. Please do not include sensitive personal information. We are not responsible for how others may use that content.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us to request deletion.

9. Security

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure. Use strong passwords and notify us if you suspect unauthorized access.

10. Data Retention

We retain personal information as long as necessary for business, legal, or regulatory purposes. For example, we may keep order records for up to 7 years to comply with tax requirements.

11. International Data Transfers

We are based in Canada, and your personal information may be processed in Canada or the United States. While the laws in these jurisdictions may differ from your own, we implement measures to ensure appropriate protection.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, contact us at:

📧 support@toastymoments.com